Roche Diagnostics downward spiral

They used to be #1 in the US and the world in diagnostics, then their leaders left, the FDA moved in and total incompetence followed. They continue to lose good talent and have mediocre products. And again as they did two years ago, they cut their customer-facing departments, while continuing to be so top-heavy they keep falling over themselves.The most recent reduction of 200 has established Roche as probably the only $1billion organization that does not have a true customer service department, or leader. Instead of going from "good to great", they've gone from "great to desperate".

That`s his job

That`s his job

DoD wants to make huge

DoD wants to make huge changes, reducing the choke hold that the BA's have on Dia. New structure is described; names are being put into the new positions. We are at the threshold of a new Dia.

Are you kidding? DOD is just a tool of Basil..he will do to all of Diag as he did to MD... downsize and "increase" profit margin..

LMAO!!!!

LMAO!!!!

That is not true. Roche is

That is not true. Roche is very dedicated to it's employees and customers. Roche does not do anything that would ever harm valuable employees or valuable customers. We don't want to make money, we just want to sell guns!

Don, at Don's Roche.guns

No one cares. that is Roche

No one cares. that is Roche in a nutshell.

Peristent rumor is that BA

Peristent rumor is that BA structure will be collapsed with less siloed R&D structure. Possible combination of AS and RMS BAs where there are redundant programs in Front end, PCR, Sequencing and Microarray development

“DoD wants to make huge

“DoD wants to make huge changes, reducing the choke hold that the BA's have on Dia. New structure is described; names are being put into the new positions. We are at the threshold of a new Dia”

How safe are RMS personnel at the director level? Will there be more layoffs, if so, when?

DoD wants to make huge

DoD wants to make huge changes, reducing the choke hold that the BA's have on Dia. New structure is described; names are being put into the new positions. We are at the threshold of a new Dia.

kept hearing there would be

kept hearing there would be big announcements on new structure in November...any news

This thread is like

This thread is like FedEx...it delivers.

http://www.youtube.com/watch?

http://www.youtube.com/watch?v=SRL_mFqUX7I

I didn't film it I'm just shareing the feelings

check it out ...Now you all

check it out ...Now you all should get it

http://www.youtube.com/watch?v=3AADIxP6YsA

http://www.youtube.com/watch?v=iK9doiBhXlI

MM are you reading and

MM are you reading and placing comments on this website again?! Replying to:

"As for the Roche competition, you should know that Roche is still full of bright, competent, motivated, tireless, and might I add, very dedicated people. So, as committed as your HR department may be to not hiring Roche people, don't be so sure that the best and brightest have the slightest aspirations of joining arms with you"

Who is CW?

Who is CW?

Interesting announcement that

Interesting announcement that CW will be Global Head of HR for Diagnostics....

To the person trying to

To the person trying to educate on Maltose and where that comes from...yes it is a risk for dialysis patients but also there are a lot of other medications that use maltose or other sugars as a base and if a patient is on these they can also get false readings. Get the facts - http://www.fda.gov/MedicalDevices/Safety/AlertsandNotices/PublicHealthNo...

When is MT going to get his

When is MT going to get his Holiday "gift"?

LG was good but saw the light

LG was good but saw the light

Crap about the Australian

Crap about the Australian lady. She did a damn good job in Australia and in Indy. Have a look at the disaster for the following 3 yrs after she moved on. You people have nothing better to do than cry, cry, cry. If you don't like the job, get a different one and let those people who are doing the right thing get on with doing theirs.

Let's be fair to Jaritza.

Let's be fair to Jaritza. Every manager and director in DC is ineffective. If I am wrong, could you name one that is not?

True. The moral of that place

True. The moral of that place is really hitting a low.
If you want to know anything about a companies future you need to look at the warehouse/shipping/traffic. They are the ones who let your products go out the door. And if they are working, then that means something.

As of 07/09 the announcement of the 'big move' was made. This included letting everyone know a year ahead that letting people go is a possibility. They won't say how many, of course, you can only get a random number, not percentage nor actual head count (10-70 ish) Making such big announcements in such a manner makes nothing but room for rumors.
And who wants to put their full attention and effort into a job that just might not be there between now and then?

They said the first part of the 'project' will be done in December and everything else July 2010.

After buying Ventena, the shit has hit the fan. The company itself isn't up to date. Their products haven't been tested as far as shipping them and we haven't tested their products for shipping in our containers. This will probably lead to a big hold up.
Aside from the fact that the move of the company to Indy was a big mess, and still is.

This is a bad time of the year, anyway, with price changes and every company trying to get their large orders out before that happens, they really need to do something. At least pretend that everything is OK.

Basically its a joke, like every big thing this company does. It leads to layoffs, let gos, and BS.

As for the Roche competition,

As for the Roche competition, you should know that Roche is still full of bright, competent, motivated, tireless, and might I add, very dedicated people. So, as committed as your HR department may be to not hiring Roche people, don't be so sure that the best and brightest have the slightest aspirations of joining arms with you.

You can add "ineffective" to

You can add "ineffective" to your adjectives for Jaritza. Fortunately, she was re-orged to a position where she's also "irrelevant."

"What’s done in the dark

"What’s done in the dark shall come to light...Let Roche folks like a roach run its course. Running for a dark corner to hide when the FDA turns on the lights!!! This is all too funny. I don't even work for Roche.. I work for the competition that it currently kicking Roche tail in the Market - LOL

our HR is making sure that no Roche Employee comes here and infects our smart innovative environment.

Ran into Greg Smith and

Ran into Greg Smith and Jaritza Beaudry at lunch today. They reminded me that there are still a few very dedicated, ethical, quality individuals remaining at Roche. Two very wonderful persons. It lifted me up to see them.

I love how people mention

I love how people mention Maltose issues with the ACCU-CHEK meters. There is only one meter on the market that doesn't have these issues, and that is Bayer's Contour. However, I'm under the impression that people have a limited or lacking understanding of what or rather where Maltose comes from. It is found in those who do peritoneal dialysis, which is more or less dialysis at home. Since kidney disease and eventually dialysis can be a complication of diabetes, these can interfere. Now, how many people who do peritoneal dialysis and have diabetes? I am sure there are quite a few, but to hinge a marketing strategy on a minute niche is pathetic and ignorant.

Also, many may not know this but in Roche's business-to-business market Roche manufacturers many of the parts and materials found in most of other glucose metes, as well as A1C metes/machines.

On another note, Roche is more like a bank that just happens to have money in the health industry. The amount of money earned daily through currency exchange, hedge management, and managing the stock market equate to an amount significantly higher than the selling of the products they produce. (You might notice that almost all of the board of directors are Economists)

In regards to customer service you will be hard pressed to find another organization that puts as much effort into the customer service behind it's diabetes products, but you can find that out for yourself by calling.

yea they are spliting up the

yea they are spliting up the CD and DC warehouses. DC will be in the w5/w6 warehouse and CD will be in W1/w2/w3. Plus after they are done with that then they are gonna cut head count and possibly merge other groups together.

They problem with the company

They problem with the company is Management. I have never seen a place that has so many lazy people who are set in their ways. They put people in management positions who have no clue about the job that they are supposed to be managing or supervising. Another thing they like to do is reward people for being lazy and bad behavior. There are people who have been tarty of 60 times in a year. There are people who literally come to work and sit down all day and don't lift a finger to do their job. Those same people are getting rewarded by being put on commities and take on business trips while the people who work have to work harder to cover for people not working. Alot of management looks at well if someone doesn't work hard management doesn't want the hasel of waiting for them to do it or argue with them to get them to do it so they all go to the best and hardest working people and have them do it so it gets done right and quickly, therefore adding more work to the people who actually do something while the lazzies still get to sit around. There to me is alot of pillow talking that goes on. Like MM and KM. If KM is friends with people he makes sure that MM looks out for them. CU is another issue. This guy throws away more money than you can think of with bogus ideas on how to make improvements and it always ends up going back to the way it was before. CU has purchased many useless items that are just sitting around not being used and he still has a job. You would think people would ask the employees about how to make improvements. Not Roche. The only way the consider what input you have is if they think it will work then they will turn it around the make it their idea and you get the shaft. CU is great at doing that. I think MT, MM, KM and CU should be the first ones out the door. It's funny when they lay people off they get the blue collar works when they could just get rid of some managers since theres like 4 per dapartment and some of these supervisors and that would save some job for the people who actually work to earn their check cause you sure won't see MM or any of them come out there and get their hands dirty. Roche Indy puts to much focus on getting more management instead of less but better quality management. If you have quality works then you get more done and have less overhead.

In addition to M.T. as the

In addition to M.T. as the chief flunkie, his stellar picks for leadership roles like C.W. for HR, WBS for who knows what, J.M. for CD. . . all should be fired the minute that M.T. gets the axe. They are all contributing to the major problems at the Indy site. More concerned about personal career ambition than in building a healthy organization.

I will add another political

I will add another political "flunkie" to the list, MM under KK. Do those of you out there have others to add to the Roche Diagnostics Flunkie List?

There is a lady from

There is a lady from Australia CS went there some 3 years ago. She couldn't crack it in Australia - hear, hear, was given a plumb job at Indy - no wonder why Roche is going down fast

I'm impressed.

I'm impressed.

mickey mouse

mickey mouse

Who are you?

Who are you?

The "non director" status

The "non director" status comments are unbelievably true. There are a couple husbands and wives there that have the wife being senior to her spouse at Roche. At after work gatherings the directors and above gather at one table, non directors at another table. How weird!

Of course he is-he is M.T.

Of course he is-he is M.T. A pig at heart!

is mt still shagging sales

is mt still shagging sales reps?

Roche Indy is the unfortunate

Roche Indy is the unfortunate victime of bad strategy decisions (e.g. Diabetes) and weak leadership resulting in a shrinking business. Human nature as it is, and given the national economy, folks are paranoid about losing their jobs, and a "yes man" attitude prevails. Along with this the corporate priorities are cost and profits at the expense of quality, morale and the customer. This is why the original email "...downward spiral", continues to be so right on the money. The only thing that has changed is Roche continues to make bad decisions for the US diagnostic businesses and the downward spiral is only accelerating....

Unfortunate for those who remain it is either become a clone with the bad management or suffer quietly, hoping to retain your job until something else is available.

Ok...great point, but this

Ok...great point, but this CAN NOT be limited to Diabetes Care. Teh prerequisite for a Director Position at Roche is the ability to pick out and hammer random subordinates to 'prove yourself', put FIRST the desire to get promoted (above growing sales, taking care of customers, or launching new products), and adopt an 'attitude' of placing yourself above anyone that is of 'non director' status. This attitude abounds and grows as one moves up in the organization. These self absorbed attitudes and total lack of focus on what is truly importatn is what has made Roche a sorry shell of what it was and has everyone that is of 'non-director' status there scared for their jobs and livlihoods.

It has become a sad place to be but an outstanding example from the "Dilbert School of Management".

My resume is constanly updated.

Rumor is that there will be a

Rumor is that there will be a consolidation between RMD and AS

Rumor is that there will be a

Rumor is that there will be a consolidation between RMD and AS

any time a company has a new

any time a company has a new CEO, like DoD, there will be major changes to begin the new year. Look toward November or early December for announcements.

Any news on DoD's replacement

Any news on DoD's replacement at RMD? Is the "big reorg" coming the reason?

Diabetes used to be the place

Diabetes used to be the place for the best and the brightest. Looking at the market share numbers it is clear that Diabetes is now a cash cow as Roche looks to invest it's money in more profitable product areas long term.

The average leadership is about as good as you can get when you do not strive any longer to be the #1 player in the Diabetes market. In addition, Roche got burned big time with the Disetronics acquisition while the diabetes market gradually evolved to a commodity market where it is difficult to differentiate one's products- especially when you have a maltose issue inherent to the chemistry.

Roche has the most

Roche has the most incompetent group of managers that could possibly be assembled under one roof in Diabetes Care. No other way to say it. Frustrating.

Hope those structural changes

Hope those structural changes in Indy include throwing out MT and the group of knuckleheads he put in positions of power. It is stunning to see that in 18 months MT has totally, utterly destroyed employee morale. His actions will take YEARS to undo. DoD can not make the changes in Indy fast enough.

Have heard consistent rumor

Have heard consistent rumor that there is more reorganization to come in Indianapolis and that there will be changes to the Diagnostics divisional structure announced prior to end of year

Congratulations to this

Congratulations to this thread for having its one year anniversary!

I haven't heard those two

I haven't heard those two themes in a few years!

Whatever happened to "Best in

Whatever happened to "Best in the Business" and being the employer of choice?

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